You looked at pricing, saw the plans, and have a few specifics before you sign in. This is the slice most relevant to you.
We pull permit data live from city and county open-data portals — currently 18 metros including NYC, LA, Chicago, Houston, Boston, SF, DC, Philadelphia, Seattle, Austin, Phoenix, Miami, San Diego, Dallas, Denver, Portland, San Antonio, and Sacramento. The full list lives at /coverage. If your market isn’t listed, drop your city into the “Request your city” form on /coverage — we read every submission when we plan the next adapter drop.
Basic reports (normalized permit history, structured PDF) turn around same-day for most metros — typically within a few hours during business days. Premium reports (include copies of the original permit documents) compile manual pull-together work and typically deliver within 24 hours. Add the Rush SLA at checkout for a hard 24-hour guarantee, including weekends.
Three surfaces, one dataset. The embeddable widget sits on your MLS-listing page and shows the permit history inline under the property description. Bulk CSV upload at /bulk lets you run a list of addresses through Permit Report from a spreadsheet — handy for shortlisting listings before scheduling showings. The token-authed JSON API at /api/v1/permits/:metro/:address is for native integration into your CRM or listing pipeline; same data, your UI.
One-time reports run through Stripe Checkout — card or Apple Pay, single charge per report, no stored card. API Starter ($99/mo) and Pro ($499/mo) plans run through Stripe Checkout on a recurring monthly subscription; you can cancel from your dashboard at any time. Bulk subscription and Enterprise customers get invoiced on Net-15 terms after we agree on volume; talk to sales via the /pricing Enterprise form.
Next up
Title companies & escrow.
You came in from a pilot landing page or a referral from one of our DC/LA/Houston escrow partners. These are the questions your underwriting team asks before they sign off.
For metros with a live adapter (18 today), we publish a Basic tier (normalized permit history, structured PDF) typically within a few hours, and a Premium tier (history + copies of the original source PDF permit documents) within 24 hours. Rush SLA at checkout is a hard 24-hour guarantee including weekends. For metros outside the live list, we run manual research — typically 2–4 business days for Basic, 3–5 for Premium.
For metros we cover live (NYC, LA, Chicago, Houston, Boston, SF, DC, Philadelphia, Seattle, Austin, Phoenix, Miami, San Diego, Dallas, Denver, Portland, San Antonio, Sacramento), we query the city or county open-data portal on every request — same source, no aggregator lag, no copy-paste error. We don’t warehouse the data, so you’re not buying a stale snapshot. For due-diligence work that will be cited in a title commitment, we always recommend confirming the open-permit findings against the source jurisdiction’s own lookup (we cite that source on every report).
Premium = Basic record + the source PDF documents as the city or county has them on file — same stamped permit, same inspection sign-offs, same applicant info. They’re attached as appendices and cited by permit number. Stamps, signatures, and corrections appear exactly as the jurisdiction issued them. Where a permit has been re-issued or amended, we include the latest version alongside the historical record. We do not redact, alter, or annotate the source PDFs.
If the jurisdictional record we attempted to source is unavailable through no fault of yours — jurisdiction no longer publishes that permit, source system down, address not present in the index — we refund the report in full, no questions, within 1 business day of the failed delivery. Cancel a refundable order any time before the report PDF is generated; once the Premium PDFs are pulled from the source system we can’t refund, but we’ll mark what’s missing so you’re not charged for guesswork.
Next up
Home buyers.
You’re evaluating a property or already under contract and wondering whether the permit history report is worth requesting. These are the questions home buyers actually ask.
It tells you what work was done on the property that the local building department issued a permit for — additions, kitchen and bath remodels, roof, electrical, plumbing, HVAC, garage conversions, ADUs, and the like — with permit number, type, date, declared value, contractor, and current status (open vs. closed). It’s the single best signal for whether unpermitted work exists on a property.
For every supported metro we query the city or county’s open-data portal directly on each request. That means the data is as fresh as the jurisdiction publishes it — typically updated nightly to weekly. We don’t warehouse or cache anything beyond a 24-hour lookup cache to keep API costs down. The freshness window for every metro is published on our /status page.
Each permit row lists a status. “Finaled,” “completed,” or “closed” means the work passed final inspection. “Open,” “issued,” or “in-progress” means the permit is active — the work has a permit on file but hasn’t been finaled yet, which usually means there’s still outstanding inspections. Some open permits are routine (a recent HVAC swap waiting on a final inspection); others are red flags (a four-year-old addition that was never closed out). Your agent or inspector will help you decide which is which.
We do not log the address you submit against your name or email. Lookup events are stored keyed by a hashed address plus our anonymous analytics visitor ID — useful for adapter debugging and abuse detection, but not traceable back to a specific person or buyer. Order PDFs (the property’s permit history report you purchase) are tied to the email you provide at checkout, so we can re-send the link if you lose it, and we can satisfy a deletion request within 30 days on request.